SyncMate Officially Released!
It’s been a long way for all of us. And finally, we’ve reached this point. Ladies and gentlemen, we are glad to present the official, long-awaited SyncMate!
Thanks everyone, who responded by posting at our blog or sending their comments by e-mail. Fundamentally, by virtue of your feedback we brought SyncMate to its current state. We tried to glaze SyncMate and make it as perfect as possible. So, meet the official Eltima synchronization tool!
Let me remind you what you can do with SyncMate:
-Synchronize Mac and Pocket PC via USB or Wi-Fi
-Sync contacts
-Sync folders
-Sync iCal/ iPhoto/ iTunes
-Manage SMS
-Sync Bookmarks
-Share Internet
-And much more…
You all are welcome to download official SyncMate and try it all out.
Hmmm... congratulations, however it's a pity you ignore my bug reports regarding iCal synchronization I've sent by mail and as blog comment.
Still my events like 2007-12-23 21:00-22:30 CET iCal are synchronized as 2023-07-12 21:00-22:30 GMT, I hope your clients won't meet such problem.
You ripper!!! It works!! after weeks of trying the old versions, he new one works! see log below!
Grabman
BackService version: 0.4.1d6
USB driver version: 0.2.3b2
Device platform PocketPC
Device CpuType 2577
Device Version 94175749
Device OS Version 5.2
Device ModelName TRIN100
Handshake error.
Cant connect to Pocket
Installing driver on pocket...
Cant connect to Pocket
Driver found. Starting...
Pocket driver version: 1, 0, 0, 276
*** _NSAutoreleaseNoPool(): Object 0x37098 of class NSCFString autoreleased with no pool in place - just leaking
Stack: (0x961fb12f 0x96107ec2 0x232dc 0x9610e5ad 0x9610e154 0x9029bc55 0x9029bb12)
BEGIN SYNCING...
Event 'syncRefresh' for plugin: Contacts
Event 'syncRefresh' for plugin: iCal
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Slow syncing entityName=com.apple.contacts.Contact...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Contacts in history - 0
Add 134 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Slow syncing entityName=com.apple.contacts.Group...
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Slow syncing entityName=com.apple.contacts.Phone Number...
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Slow syncing entityName=com.apple.contacts.Email Address...
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Slow syncing entityName=com.apple.contacts.Street Address...
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Slow syncing entityName=com.apple.contacts.Date...
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Slow syncing entityName=com.apple.contacts.Related Name...
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Slow syncing entityName=com.apple.contacts.URL...
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Slow syncing entityName=com.apple.contacts.IM...
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Slow syncing entityName=com.apple.calendars.Calendar...
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Slow syncing entityName=com.apple.calendars.Event...
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Events in history - 0
Add 52 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Slow syncing entityName=com.apple.calendars.Recurrence...
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Slow syncing entityName=com.apple.calendars.DisplayAlarm...
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 62
Add 49 contacts from MAC
AS_ADD_CONTACT error.
AS_ADD_CONTACT error.
Change 34 contacts from MAC
Del 0 contacts from MAC
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 0
Add 66 events from MAC
Change 35 events from MAC
Del 0 events from MAC
Committing accepted changes...
Ended sync session.
Event 'sync' for plugin: Contacts
Event 'sync' for plugin: iCal
Event 'syncCommit' for plugin: Contacts
Event 'syncCommit' for plugin: iCal
END SYNCING
*** _NSAutoreleaseNoPool(): Object 0x37098 of class NSCFString autoreleased with no pool in place - just leaking
Stack: (0x961fb12f 0x96107ec2 0x232dc 0x9610e5ad 0x9610e154 0x9029bc55 0x9029bb12)
BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Contacts in history - 183
Add 0 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Events in history - 118
Add 0 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 0
Add 2 contacts from MAC
AS_ADD_CONTACT error.
AS_ADD_CONTACT error.
Change 14 contacts from MAC
Del 0 contacts from MAC
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 0
Add 0 events from MAC
Change 0 events from MAC
Del 0 events from MAC
Committing accepted changes...
Ended sync session.
Event 'sync' for plugin: Contacts
Event 'sync' for plugin: iCal
Event 'syncCommit' for plugin: Contacts
Event 'syncCommit' for plugin: iCal
END SYNCING
just curious how you can establish the internet connection with the phone?
@Adam Strzelecki -
we do not ignore your bug reports! we take them into consideration and try to reproduce the problems you are encountering. In this way we try to fix the issues we can reproduce.
@Grabman -
We are very glad SyncMate finally works for you! Don't forget, you have the right to obtain free Expert Edition license for sending us your logs :)
@Peter -
If you connect your device to the computer, which already has access to Internet, your device will automatically be connected to the Internet.
And me, no answer?
@Vic, cheers for the feedback, how do I get free license? Do you now just send me the code?
Grab
Wow... let's download!
Good Job
Just adding my log - successful apart from the NSAutoRelase error below:
Device platform PocketPC
Device CpuType 2577
Device Version 12779781
Device OS Version 5.1
Device ModelName WIZA200
Pocket driver version: 1, 0, 0, 276
*** _NSAutoreleaseNoPool(): Object 0x37098 of class NSCFString autoreleased with no pool in place - just leaking
Stack: (0x94c1712f 0x94b23ec2 0x232dc 0x94b2a5ad 0x94b2a154 0x94ddec55 0x94ddeb12)
@Grabman -
let us know your full name so we can issue a reg key to you. Please, contact me directly at victoria.veligodsky@eltima.com or our support team with a reference to the blog and we will send you the key.
@mistertiti -
we have received your log, thank you very much. Sorry, I couldn't post it here, as it would take much space, but we will investigate it and let you know the results by e-mail or posting a comment in this thread.
@Adam Strzelecki -
It appears, that the information you have sent to us is not enough. We kindly ask you to send your full log to support@eltima.com and and let us know your step by step actions, what you did and how you did it. Please, let us know your computer and your device configurations and all settings that were applied during the process of synchronization. In this way we will try to reproduce your problem and fix it.
And YES, IT WORKED! HTC P4350, WM5, iMac 24'', latest Leopard OS. I don't know what you changed, but this time (third beta installation!) it worked flawlessly. Here is the connection log, I'll submit it also to beta@eltima.com to get the licence!
Thanks, men... a very good job!
Aaron/Babele
----
BackService version: 0.4.1d6
USB driver version: 0.2.3b2
Device platform PocketPC
Device CpuType 2577
Device Version 27656453
Device OS Version 5.1
Device ModelName HERA10000
Driver found. Starting...
Pocket driver version: 1, 0, 0, 275
Installing driver on pocket...
Driver found. Starting...
Pocket driver version: 1, 0, 0, 276
*** _NSAutoreleaseNoPool(): Object 0x37098 of class NSCFString autoreleased with no pool in place - just leaking
Stack: (0x94cf912f 0x94c05ec2 0x232dc 0x94c0c5ad 0x94c0c154 0x9542fc55 0x9542fb12)
BEGIN SYNCING...
Event 'sync' for plugin: iPhoto
0 files in list
Event 'sync' for plugin: Time
Event 'syncCommit' for plugin: iPhoto
Event 'syncCommit' for plugin: Time
END SYNCING
----------
yeah for some reason, my phone does not synchronize with all of the ical calendar data...however, it ical does get my phone's calendar data...... and still no luck using the shared internet
@Vic
Have sent an email, thanks Vic!
Hello
Still the problems in syncing to iCal ; dates on my Kaiser are not recognised within Syncmate as in alle previous versions. I just sync from mobile phone to iSync, Syncmate wants to put almost everything in 2-2-2008, sometimes in the past , other time in the year 2324 or so. What goes wrong / is wrong in the settings for date etc in my pda, Syncmate or iMac ( Leopard update 2 )?
Underneath the action log; I stopped the sync to iCal
Thanks, Rien
BackService version: 0.4.1d6
USB driver version: 0.2.3b2
Device platform PocketPC
Device CpuType 2577
Device Version 106168837
Device OS Version 5.2
Device ModelName Kaiser
Pocket driver version: 1, 0, 0, 276
*** _NSAutoreleaseNoPool(): Object 0x37098 of class NSCFString autoreleased with no pool in place - just leaking
Stack: (0x9533312f 0x9523fec2 0x232dc 0x952465ad 0x95246154 0x90758c55 0x90758b12)
BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Events in history - 0
Add 26 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
Error occurred syncing client, not saving or committing changes. Reverting file save...
Exception occured while syncing: Session cancelled. SyncServer failed to merge the changes from some clients: ISyncSessionCancelledException session cancelled
END SYNCING
@Babele Dunnit and Grabman -
our support manager will send you the registration key today :)
@rien meijer -
we are investigating your problem and will reply soon.
Hi,
I can confirm this works with the HTC Hermes (tytn, spv3100 etc) if you TURN OFF THE OS X FIREWALL!!!
cheers,
Hi Vic and rest of them, Congratulations!!
It is working finaly for the Calendar, which has been a nightmare, as you know.
I had sent all my log of problems with the 2 previous releases to the support email, as you well know...
Thanks again.
Like Grabman, I would love to get the license for the Expert version.
Thanks again,
Maria-J
Can I find an answer on any of these blogs when my phone won't connect at all? All I get is the 'plug' icon lights up, but never changes into a 'USB' connection.
I had to install the cab manually also. Using a Tmobile Dash.
@Udo -
The error you received denotes that your device is either locked OR you have installed SyncMate, but its driver was not installed to your device. You should delete the old driver, reboot your device and connect it to your MAC once again.
@paul g. -
The same advice that was given to Udo. Please, delete the old driver, reboot your device and connect it to your MAC once again.
@paobeleeso -
Please, reset your profile and restart SyncMate. As for the problem with Stickies: there is an original HTC Stickies manager installed to your device by its manufacturer. This appears to be a non-standard application and we cannot support all applications of this kind. So, Stickies are saved in .txt format to a folder, denoted in SyncMate's settings and are not visible in the manager.
Additionally, you should add Backservice.app to the exceptions list and SyncMate will work with Firewall enabled.
Hi Vic,
Thanks, thanks...
it finally works...ical and the rest...here is the log
BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Contacts in history - 229
Add 4 contacts from Pocket
Change 1 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Events in history - 47
Add 9 events from Pocket
Change 0 events from Pocket
Del 1 events from Pocket
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 4
Add 1 contacts from MAC
Change 0 contacts from MAC
Del 0 contacts from MAC
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 0
Add 21 events from MAC
Change 20 events from MAC
Del 0 events from MAC
Committing accepted changes...
Ended sync session.
Event 'sync' for plugin: Contacts
Event 'sync' for plugin: iCal
Event 'syncCommit' for plugin: Contacts
Event 'syncCommit' for plugin: iCal
END SYNCING
The only thig that doesn't work is "sms reader"..nothing is syncronized,and all the folders are still white! Is this because i haven't the expert version, or not?
i'm using an Asus P525 and a macbook...what ca i do?
thanks again
Rudy
On the last release you asked users to email logs of non working devices, I emailed Tina W 02/08/08 and she replied saying "
The problem you described usually happens when device is locked.
I recommend you to unlock your device by SDA Application Unlock. "
I emailed her back 02/13/08 kindly asking where to download SDA application unlock for the Treo 750V and she has still not replied 2 weeks later..I just download the *Release* version and it still does not work on the Treo 750v and I get the error
"cannot start driver, error 2"
I would have been nice had Tina W even replied suggesting how to fix this as my phone is a very common windows mobile device, once again here is my log and hopefully someone will comment.
BackService version: 0.4.1d6
USB driver version: 0.2.3b2
Device platform PocketPC
Device CpuType 2577
Device Version 81199621
Device OS Version 5.2
Device ModelName Palm Treo 750
Driver found. Starting...
Cant connect to Pocket
Device platform PocketPC
Device CpuType 2577
Device Version 81199621
Device OS Version 5.2
Device ModelName Palm Treo 750
Driver found. Starting...
Cant connect to Pocket
Driver found. Starting...
Cant connect to Pocket
Driver found. Starting...
Cant connect to Pocket
Device platform PocketPC
Device CpuType 2577
Device Version 81199621
Device OS Version 5.2
Device ModelName Palm Treo 750
Driver found. Starting...
Cant connect to Pocket
Driver found. Starting...
Cant connect to Pocket
Driver found. Starting...
Cant connect to Pocket
I have been using the beta for a while and it was GREAT! I'm in the Navy and just got back home and tried to sync with my macbook and it said beta expired and needed to update. I did to free version and now it doesn't work. Installs on PPC-6700/6800 bu does not connect. This is horrible, I really was liking this and all for free. Now gotta pay and don't work... I was almost hooked! any ideas anyone?
Can't connect my Orange SPV 3100 /Hermes to my OS 10.4 running powerbook G4, using the latest Feb 29th release Beta, with supplied reg key & 'Beta' ID etc
Reiterative message 'Please press "Connect" button after the driver is installed on your device' after entering password.
Ugh!
@Vic
Thanks for your response.
1) I am using Word (and not the HTC application) on my device to open the Stickienotes transferred to my device - it seems that the resetting of profiles on Syncmate that you suggested (above to solve my contacts-syncing problem) solved my notes syncing problem (although there is a key combination in one of my notes that Syncmate does not like and will not sync! - I will try to find out what it is).
2) Regarding contacts, I still get these anomalies in my log:
Add 24 contacts from MAC
AS_ADD_CONTACT error.
--- (this line is repeated 24 times altogether)
AS_ADD_CONTACT error.
Change 67 contacts from MAC
However, as before, it is not effecting my Address Book contacts on my mac, and I seem to have all of my contacts on the device too, so it is not a problem.
(However, I had lots of problems getting contact syncing to work for the first time, after resetting the profiles - if I chose Mac to Device one-way syncing, my phone's contacts were empty and I had errors in the log. After trying everything, I finally tried Mac-Device two way syncing and my contacts were finally transferred to the device again.)
3) Finally, I cannot carry out your suggestion regarding adding 'Backservice.app' to the exceptions list, as you seem to be referring to the firewall in Leopard - in Tiger's firewall on the iBook which I am using, I can only open UDP and TCP ports, etc.
Thanks, and I hope this feedback is of some help.
Hello there,
I own a HTC S730 that synced perfectly using SyncMate (it recognized it as HTC88). That is, all appointments that were in my phone, showed up in iCal. But when I add an appointment to iCal and then sync, the new appointment doesn’t show up in the calendar of my phone. What can be the cause of this? Is this a bug? Or is there a (hidden) setting that I’m not aware of. I know the HTC S730 is not yet in the list of supported smartphones, but it already works 'half'.
Hey,
I have the HTC S640 from TELUS Mobility.
When I do a sync I get the follow error on initial start up:
Error: Access Denied. Please switch security configuration on Your device into APPLICATION UNLOCKED mode.
How do I change this?
@everyone -
we are aware of the bugs in calendar synchronizing. we fix as much as we can. Please, don't forget to update your version of SyncMate when new builds come out.
@Jason -
your device may be locked by your cell phone service provider. Or, if it is not locked by your service provider, you can unlock it using SDA application unlock. This app will also tell you whether your device is locked.
been using syncmate.. GREAT.. just downloaded the latest version and i heard now i can share internet with my phone.. how do i do that..
can i get the expert key code also..? as i need to install software to my phone.. thanx Eltima.. GREAT WORKS..!!
hey, i found this software, and i think its great, but i am unable to sync sms and in WIFI mode... heres my log from USB mode
how do i get my free registration code?
and how can i sync in WIFI mode, and sync SMS?
i really need to sync my sms, because i will soon update my phone to windows mobile 6.1, so i dont want my SMS to be deleted
BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Contacts in history - 68
Add 0 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Events in history - 2
Add 0 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 0
Add 1 contacts from MAC
Change 0 contacts from MAC
Del 0 contacts from MAC
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 0
Add 0 events from MAC
Change 0 events from MAC
Del 0 events from MAC
Committing accepted changes...
Ended sync session.
Event 'sync' for plugin: Contacts
Event 'sync' for plugin: iCal
Event 'syncCommit' for plugin: Contacts
Event 'syncCommit' for plugin: iCal
END SYNCING
SMS synchronization feature is available only in Expert version of SyncMate. In its free version you can only use SMS reader. We were giving away registration codes for Expert version when SyncMate was still in beta. Right now we do not give free licenses anymore for activity logs sent.
awww.. can anyone help me in syncing my SMS messages before i upgrade to windows mobile 6.1? i really cant find a FREE solution
How do you install this??? I see the download for the Mac, but where is the application to load on the phone? Any directions for this? An installation guide?
@ Alan -
you need to download and install SyncMate to your Mac. Then you have to establish a connection between your Mac and your device via USB or Wi-Fi. SyncMate driver will start installing to your device automatically.
can you please give me a registration code so far i love this app but it has so many features i cant use since i dont have a code. PLEase help.
@ peter Smith -
In order to deploy SyncMate Expert version, you need to purchase it. Unfortunately, we do not give away free versions anymore. In order to purchase SyncMate, please visit this page: http://mac.eltima.com/mac-synchronizer.html , choose the currency and then follow the steps given.
Hi' syncmate is working fine, but some addresses from my mac won't be transferred to my HTC Tycn II.
In the log, 72 times
AS_ADD_CONTACT error
occurs.
I could resolve one by deleting the "assistant" field in my mac addresses.
Is this a known issue, and is there a way to find out which contacts are causing the " AS_ADD_CONTACT error" error?
Kind regards,
Janwillem
I installed windows mobile 6.1 today and now syncmate crashes when i connect the phone (htc touch).
help?
more info. i get this log when attempting to sync contacts:
BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Direction - Mac -> Mobile device
Contacts in history - 77
Add 0 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 0
Add 1 contacts from MAC
AS_ADD_CONTACT error. record={
ContactID = "BD99A8A3-8C23-41A8-9C22-32E66D6E47DE";
}
Change 0 contacts from MAC
Del 0 contacts from MAC
Committing accepted changes...
Ended sync session.
Event 'sync' for plugin: Contacts
Event 'syncCommit' for plugin: Contacts
END SYNCING
@Meep Zork -
Please, try to reset history in Contact plugin and then restart SyncMate. If this doesn't help, please send your System log to our support department at support@eltima.com
Hello, Great product. I only have two problems:
- WiFi conexion (i've tried almost everything, using the pocket IP then new device.. nothing, firewall off..nothing, it won't sync unless is conected via USB, a step by step instruction would be really helpfull) thanku.
- Task (to do's) in iCal does not sync.
@ Nekbeth -
If you have already installed SyncMate driver to your device, please go to Settings - Connections - Network Cards and choose NE200 Compatible Ethernet Driver. check the option "Use specific IP address. Please, enter the following IP address: 192.168.0.201, Subnet mask: 255.255.255.0 Then click OK. Then go to Start - SyncMate driver and click SyncMate icon. In the window that appears choose Allow all and click OK.
In a couple of days we will release a new version of SyncMate, that will synchronize to-dos and e-mail. Please, follow our blog to know when the release comes out.
Thank you Vic, the information was really helpfull and I was able to connect via WiF. I'm looking forward to the new version of Syncmate, Excellent software!!
I have another question Vic, Is there a way to sync an ipodTouch to my mac with Syncmate (or another software) via WiFi?
I am sorry, but we are unable to provide support for the products we do net sell or develop.
Hello
I cannot seem to sync the notes in iCal to my device (Samsung i900). Everything else I need works, however.
Can you help?
daniel
Build 1.4.0.350
BackService version: 0.4.2b19
USB driver version: 0.2.4b9
Device platform PocketPC
Device CpuType 2577
Device Version 1328415237
Device OS Version 5.2
Device ModelName SGH-i900
Pocket driver version: 1, 0, 0, 290
AS_CHECKINET error
BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Direction - Mac Mobile device
Contacts in history - 613
Add 0 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Direction - Mac Mobile device
Events in history - 0
Add 152 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 0
Add 1 contacts from MAC
Change 0 contacts from MAC
Del 0 contacts from MAC
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 279
Add 0 events from MAC
Change 4 events from MAC
Del 0 events from MAC
Committing accepted changes...
Ended sync session.
Event 'sync' for plugin: Contacts
Event 'sync' for plugin: iCal
Event 'syncCommit' for plugin: Contacts
Event 'syncCommit' for plugin: iCal
END SYNCING
@ Daniel Long -
According to your LOG, nothing even happened to your notes. Have you checked the needed plugin?
Thanks, Vic.
Can I just confirm this. I know Notes, by itself, is only in the Expert Edition. Do I need the upgrade to see the notes that are a part of iCal and my WIndows Mobile 6.1's calendar entries? These are not standalone "Notes" data.
Thanks again. Once confirmed, I will probably make the upgrade purchase.
daniel
@ Daniel Long -
You will be able to see iCal notes even in the free version. If your synchronized calendar even has a note, it should be visible in your device, too.
Hello guys,
I recently installed the (normal) version of syncmate.
After plugin my device (HTC Touch Elfin with Onyx 2.1 WM) all i get in my log is this:
BEGIN SYNCING...
Event 'syncRefresh' for plugin: Kontakte
Event 'syncRefresh' for plugin: iCal
Beginning a sync session...
Timed out trying to create a Sync Session
END SYNCING
What am I doing wrong?
I'm looking forward to an answer.
Kind regards, Christian
@ Christian -
It seems that you have Windows Mobile 2.1 installed to your device. Unfortunately, SyncMate supports only Windows Mobile 5.
Recently upgraded to an HTC Touch Pro running WM6.1. No longer able to connect to the phone. says connecting, then no connection made and nothing in log. Any suggestions for making a connection?
Build 1.4.1.367
BackService version: 0.4.2b19
USB driver version: 0.2.4b9
@ Al -
Please note that the first connection should be established via USB in order to install SyncMate driver on the mobile device. Normally SyncMate driver installation will pop up on your mobile device as soon as you attach it to your Mac. If it doesn't happen please check the following:
1) One of the possible reasons for connection failure is that Mac firewall blocks the connection or PDA firewall blocks driver installation. On Mac, try this: System Preferences -> Security/Sharing (Internet and Network)-> Firewall -> Allow All Incoming Connections.
I understand that setting your firewall to Allow all incoming connections is scary, but the fact is (confirmed by our testers and multiple clients reports) that Mac firewall's behavior is somewhat strange.
Still, you can try to temporary allow all connections to make sure that the problem is caused by the firewall.
2) If you are using Windows Mobile 6, we recommend to enable "Advanced network functionality". To do this, on your device go to: Start -> Settings -> Connections -> USB to PC.
3) Please, switch your mobile to a device mode. As you perhaps know the mobile phone can be detected by Mac in two modes: as a drive with folders or as a device (available for syncing). The mode which is to be enabled is called RNDIS or Active Sync Mode (differs depending on the device model).
4) Start > Program > Activ Sync > Menu > Connections > check box "Sync all PCs using this connection" > drop down list USB
5) Please follow System Preferences -> Sharing -> Internet Sharing. If "USB Ethernet (en1)" or "Win mobile device" option is enabled please uncheck it. Then restart your Mac.
6) Perhaps the access to your mobile device is password protected. Please check it.
If the problem persists please send us SyncMate Actions log for investigation.
To find SyncMate Actions log please follow: Plugins -> Other Plugins -> Actions log
well i've checked all of those options and no change. I have done one thing which may have caused the problem. i used iSync to sync with a nokia phone i had whilst i waited for a replacement. i've deleted that device from isync and reset sync history, but no joy:
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: DescLen 41 Microsoft RNDIS virtual adapter miniport.
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Enter com_eltima_async_Rndis::getPacketFilters(this=0x61a6e00,group=IONetworkFilterGroup,filters=0x34e17bec).
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Leave com_eltima_async_Rndis::getPacketFilters(rs=00000000).
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Enter com_eltima_async_Rndis::getHardwareAddress(this=0x61a6e00,addr=0x34e17c36).
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Leave com_eltima_async_Rndis::getHardwareAddress(rs=00000000).
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Enter com_eltima_async_Rndis::getPacketFilters(this=0x61a6e00,group=IOEthernetWakeOnLANFilterGroup,filters=0x34e17c3c).
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Leave com_eltima_async_Rndis::getPacketFilters(rs=00000000).
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Leave com_eltima_async_Rndis::start(rs=1)
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: com_eltima_async_Rndis: Ethernet address 80:00:60:0f:e8:00
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Enter com_eltima_async_Rndis::enable(this=0x61a6e00,netif=0x45fef00).
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Enter com_eltima_async_Rndis::enableDevice(this=0x61a6e00)
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Leave com_eltima_async_Rndis::enableDevice(rs=00000000)
Feb 18 17:27:57 al-batess-mac-pro kernel[0]: Leave com_eltima_async_Rndis::enable(rs=00000000).
Feb 18 17:27:59 al-batess-mac-pro kernel[0]: Input aborted e00002ed
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::initWithTask(this=0x4ea5980,owningTask=0404d308,security_id=0x404d308,type=0).
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::initWithTask(rs=1).
Feb 18 17:28:00 al-batess-mac-pro SyncMate[220]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::start(this=0x4ea5980,provider=0x400c900).
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::start(rs=1)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::getTargetAndMethodForIndex(this=0x4ea5980,target=0x5aedabbc,index=1)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::getTargetAndMethodForIndex(rs=0x33f26818)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::PutActiveMode(this=0x4ea5980,mode=1)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::PutActiveMode(rs=0)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::clientClose(this=0x4ea5980)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::clientClose(rs=0)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::stop(this=0x4ea5980,provider=0x400c900)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::stop().
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::initWithTask(this=0x890f880,owningTask=0404d308,security_id=0x404d308,type=0).
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::initWithTask(rs=1).
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::start(this=0x890f880,provider=0x400c900).
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::start(rs=1)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::getTargetAndMethodForIndex(this=0x890f880,target=0x5aefabbc,index=1)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::getTargetAndMethodForIndex(rs=0x33f26818)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::PutActiveMode(this=0x890f880,mode=1)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::PutActiveMode(rs=0)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::clientClose(this=0x890f880)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::clientClose(rs=0)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Enter com_eltima_async_NavelClient::stop(this=0x890f880,provider=0x400c900)
Feb 18 17:28:00 al-batess-mac-pro kernel[0]: Leave com_eltima_async_NavelClient::stop().
Feb 18 17:28:00 al-batess-mac-pro SyncMate[220]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Feb 18 17:28:00 al-batess-mac-pro [0x0-0x1d01d].com.Eltima.SyncMate[220]: objc[220]: Class FolxCenterImageButtonCell is implemented in both /Applications/SyncMate.app/Contents/PlugIns/sync_calllog.bundle/Contents/MacOS/sync_calllog and /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager. Using implementation from /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager.
Feb 18 17:28:00 al-batess-mac-pro [0x0-0x1d01d].com.Eltima.SyncMate[220]: objc[220]: Class FolxCenterTextFieldCell is implemented in both /Applications/SyncMate.app/Contents/PlugIns/sync_calllog.bundle/Contents/MacOS/sync_calllog and /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager. Using implementation from /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager.
Feb 18 17:28:00 al-batess-mac-pro [0x0-0x1d01d].com.Eltima.SyncMate[220]: Build 1.4.1.367
Feb 18 17:28:00 al-batess-mac-pro [0x0-0x1d01d].com.Eltima.SyncMate[220]: BackService version: 0.4.2b19
Feb 18 17:28:00 al-batess-mac-pro [0x0-0x1d01d].com.Eltima.SyncMate[220]: USB driver version: 0.2.4b9
Feb 18 17:28:13 al-batess-mac-pro [0x0-0x1d01d].com.Eltima.SyncMate[220]: Can't activate RAPI session.
So does a person have to turn-off their firewall every time? The program works with the firewall off but I'd sure like to know what port numbers to open so my firewall can remain running.
@ Ward -
Please let us know whether your Mac OS is Leopard or Tiger and we will send you the tutorial on how to add SyncMate to firewall exceptions.