New SyncMate build is available for Download!
As can be derived from the title, new SyncMate build has arrived! :)
We have taken into consideration many of the users’ feature suggestions and have implemented them in this new build.
So, new features include:
- German localization
- New “Calls history” plugin. Ability to check incoming, outgoing and missed calls history
- Synchronization with Firefox
- Synchronization with Entourage
- Indication when device is connected
- SMS sending with delivery notification
- Ability to synchronize multiple calendars in iCal
- Ability to select single movie/song in iTunes playlists
- RTF format support for Notes/Stickies
- Names for notes are taken from contents of notes
You all are welcome to download the new SyncMate and try out its new features!
Still doesn't work on my htc p3300. I'm using a macbook with Leopard. It doesn't recognize the device through ubs.
Hi friends,
I tried to sync my MB (running 10.5.2) with my Treo 750v (running WM6) and It did not work right...
I could not push my iCal appointments to the Treo...
I got this log:
"NSGenericException: error 5 executing 'delete from RecordIdMap where purge = 1': database is locked
Exception occured while syncing: error 5 executing 'delete from RecordIdMap where purge = 1': database is locked"
What can I do do to fix it?
Thank you!
Ical still doesn't sync anything from mobile to mac (one way)... In addition the itunes playlist does not show up, if the default itunes-folder has been changed...
But what bugs me most: after changing a contact on my mac and syncing to mobile (one way) sometimes this contact gets duplicated and now, after several syncs every contact is duplicated... that is not what should happen.... Any solutions or plans on fixing this?
All this bugs have occured throughout the last 3 or 4 version (possibly since the first beta). PLEEEAASE fix at least the duplicate bug! Running on WM6.0
Hello,
Downloaded the latest release on my Macbook Pro and connected my tytn ii. This is what the log says:
BackService version: 0.4.1d9
USB driver version: 0.2.3b5
Cant connect to Pocket
Cant connect to Pocket
Cant connect to Pocket
I tried to connect it via USB. The 'connect' button is greyed out (no click option). On the Mac I'm also running Windows XP, and there I can connect to my tytn ii. The usb-port is working. Any suggestions on how to solve this issue??
Thanks in advance!
Hi,
thanks for names for notes taken from contents of notes :-)
but I have still another problem in synchronizing notes, even if at last I think have identified the cause: every accented letter (à è ì ò ù) written in any note on my macbook prevent that note from being synchronized correctly on my smartphone (Samsung SGH-i600 with Windows Mobile 6).... I'm from Italy so I often have to deal with accented letters....
thanks
alessio
@Luiz Costa –
Please, try to reset your profile and then stop Mac’s synchronization service. In order to do this, please deletу the following folder along with its settings: Home directory -> library ->application support -> sync services. Just delete this folder, reboot and try to synchronize again.
@Der_Hexer –
In this new build you can denote in SyncMate preferences the place where your iTunes folder is.
Please, try stopping synchronization service, just like I advised to Luiz Costa.
As to your contacts problem. Such a thing could happen if your synchronization history is empty or your profile has been reset. In order to avoid such issues, before making any changes you have to synchronize your Mac and your device and only THEN make the changes you’d like to. SyncMate will see that this contact was changed and would not consider it the new one.
@TYTN II –
If you have already synchronized before, please delete the old driver’s device and reboot. Then connect again. Please, check your firewall settings.
Hello,
I'm really looking forward to using the app but I'm having trouble getting it running. When I connect my phone I get the error "Can't start driver, error 5" on my phone.
I have reviewed previous comments and tried uninstalling removing all related files and reinstalling syncmate on my mac. I have removed all files from my phone (Blackjack2), restarted and attempted to connect but continue to receive the same message. Here is a copy of my log:
BackService version: 0.4.1d9
USB driver version: 0.2.3b5
Registering the client for the first time...
Device platform SmartPhone
Device CpuType 2577
Device Version 106168837
Device OS Version 5.2
Device ModelName SGH-i617
Installing driver on pocket...
Cant connect to Pocket
Driver found. Starting...
Cant connect to Pocket
Device platform SmartPhone
Device CpuType 2577
Device Version 106168837
Device OS Version 5.2
Device ModelName SGH-i617
Driver found. Starting...
Cant connect to Pocket
Device platform SmartPhone
Device CpuType 2577
Device Version 106168837
Device OS Version 5.2
Device ModelName SGH-i617
Driver found. Starting...
Cant connect to Pocket
"Can't start the driver error 2'' i get with HTC Touch cruise
@Pedro: I had to change the following thing on the Pocket PC, so that I could establish a connection: ActiveSync Modus: RNDIS-Sync-Modus (and not -> USB/Seriell-Sync-Modus). Please let me know if it will solve the problem...
Hi,
unfortunatley SyncMate gives me errors while syncing:
Version von BackService: 0.4.1d9
Version des USB-Treibers: 0.2.3b5
Plattform des Geräts PocketPC
CpuType des Geräts 2577
Version des Geräts 12779781
OS Version des Geräts 5.1
ModelName des Geräts WIZA200
Inkorrektes Passwort.
Kann sich mit dem Pocket nicht verbinden
Version des Pocket-Treibers: 1, 0, 0, 279
BEGINNE SYNCHRONISIERUNG...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.bookmarks.
Bookmark für Plugin: Lesezeichen
Lesezeichen in der History - 0
1 Lesezeichen vom Pocket hinzufügen
0 Lesezeichen vom Pocket ändern
0 Lesezeichen vom Pocket löschen
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.bookmarks.
Folder für Plugin: Lesezeichen
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
Contact für Plugin: Kontakte
Kontakte in der History - 0
244 Kontakte vom Pocket hinzufügen
0 Kontakte vom Pocket ändern
0 Kontakte vom Pocket entfernen
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
Group für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
Phone Number für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
Email Address für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
Street Address für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
Date für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
Related Name für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
URL für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
IM für Plugin: Kontakte
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.calendars.
Calendar für Plugin: iCal
Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.calendars.
Event für Plugin: iCal
Ereignisse in der History - 0
454 Ereignisse vom Pocket hinzufügen
NSInvalidArgumentException: can't execute statement: 5
(database is locked)
SyncServices assertion failure (nil != mapping) in
[ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:
useLocalIdAsGlobalId:],
/SourceCache/SyncServices2/SyncServices2-389.1/
SyncServices/ISDRecordIdMapper.m:516
Could not construct a local id for global id
'72363D0D-339E-43E7-853A-69ABF4423D23'.
Probably an underlying SQLite locking issue.
Exception syncing: NSInvalidArgumentException, reason
[ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:
useLocalIdAsGlobalId:]:
Could not construct a local id for global id
'72363D0D-339E-43E7-853A-69ABF4423D23'.
Probably an underlying SQLite locking issue.
Error occurred syncing client, not saving or committing changes.
Reverting file save...
Ended sync session.
SYNCHRONISIERUNG BEENDEN
Any hints?
I try to sync my O2 XDA Mini S in a oneway direction from mobile to my MAC...
Cheers
Joerg
@Lessard, grigoris_a -
Please, try launching One Tier Prompt. In order to find OneTierPrompt, please follow these steps:
for Pocket PCs:
Start-Programs-Accessories-OneTierPrompt.
for Smartphones:
Start-Advanced-OneTierPrompt.
You have to run it, and if it runs, our driver will start. If it doesn't, please try using SDA Application Unlock software to unlock your device. Then, if your device will ask whether to start and unknown driver, you have to press Yes every time been asked.
@Joerg Knoerchen -
It seems that your synchronization service has stopped. Please, delete the following folder along with its settings: Home directory -> library ->application support -> sync services. Just delete this folder, reboot and try to synchronize again.
Dears,
I tried to send my log to support@eltima.com. I'm having the same problems or @Joerg.
I just tried to delete the SyncServices without any result. Eten M600+ with WM5 and MPB 10.5.2.
MY LOG:
BEGIN SYNCING...
Event 'syncRefresh' for plugin: iCal
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Slow syncing entityName=com.apple.calendars.Calendar...
Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
Calendar...
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Slow syncing entityName=com.apple.calendars.Event...
Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
Event...
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Events in history - 0
Add 306 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Slow syncing entityName=com.apple.calendars.Recurrence...
Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
Recurrence...
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Slow syncing entityName=com.apple.calendars.DisplayAlarm...
Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
DisplayAlarm...
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 397
Add 199 events from MAC
NSInvalidArgumentException: can't execute statement: 5 (database is locked)
SyncServices assertion failure (nil != mapping) in
[ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:useLocalIdAsGlobalId:],
/SourceCache/SyncServices2/SyncServices2-389.1/
SyncServices/ISDRecordIdMapper.m:516
Could not construct a local id for global id '72A67754-6128-4B35-A13A-6EF0FF8F4110'.
Probably an underlying SQLite locking issue.
Exception syncing: NSInvalidArgumentException, reason
[ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:useLocalIdAsGlobalId:]:
Could not construct a local id for global id '72A67754-6128-4B35-A13A-6EF0FF8F4110'.
Probably an underlying SQLite locking issue.
Error occurred syncing client, not saving or committing changes. Reverting file save...
Ended sync session.
ISyncSession WARNING: you did not call -
clientCommittedAcceptedChanges for pulled changes before finishing the session.
Assuming you want to commit the ACKs.
NSGenericException: error 5 executing 'delete from RecordIdMap
where purge = 1': database is locked
Exception occured while syncing: error 5 executing 'delete from RecordIdMap
where purge = 1': database is locked
END SYNCING
One only more note. SyncMate is running well if I sync with one only calendar. Using the new multimple cals feature is giving problems
Hi, doesn't work on a Treo 750v (no sim and no netlock): Can't start driver, error 2. Deinstallation, reset and new installation doesn't solve the problem. :-(
Wonderful!
New version 1.2.0.325 is working greatly also with multiple calendars!!!
Thanks!
Okay that worked..Vic, I have been testing Syncmate for months..emails have been ignored and I posted what I thought was a solution here http://www.eltima.com/forum/index.php?topic=3377.0
Why can't syncmate install like all other windows mobile programs without having to worry about SDA unlocking?
I have held off on purchasing syncmate until it can actually work reliably more than a few days without "Can't start driver, error 2" or "Cannot connect to pocket"
I have run SDA unlock and it tells me my device is unlocked..so now what?
If Syncmate can never run on the Treo 750v after it has been unlocked by SDA please advise and I'll quit wasting my time
@dschisus and -
Please, try launching One Tier Prompt. In order to find OneTierPrompt, please follow these steps:
for Pocket PCs:
Start-Programs-Accessories-OneTierPrompt.
for Smartphones:
Start-Advanced-OneTierPrompt.
You have to run it, and if it runs, our driver will start. If it doesn't, please try using SDA Application Unlock software to unlock your device. Then, if your device will ask whether to start and unknown driver, you have to press "Yes" every time been asked.
If this will not help, it means that your device is locked on a higher level, by your cellular service provider.
@Allen -
If you are sure that your device is unlocked, and still, you receive the same error, it means that when you started the driver once, your pressed "no" when the driver wanted to launch. Your device seemed to remember this setting. You need to delete the driver, reload and install it again, but press "yes" every time being asked. After these actions you will start the installation process all over again. Then, if your device will ask whether to start and unknown driver, you have to press Yes every time been asked. Alternatively, only hard reset will clear all SyncMate history and you can installation process all over again, but again, pressing "yes" every time being asked.
@el_coda -
We are glad SyncMate works for you! Enjoy using our software.
Hi Helen.
I downloaded SyncMate, and it works ok with a Blackjack i607.
However, with the Motorola Q9c, *nothing* happens. I plug in the phone via USB, and *nothing* happens in the access log.
I manually put the driver on the Q9c, but it seems that the Q9c doesn't trigger SyncMate's USB connect detection.
Help!
hihi. thanks for ur work. but since i download the newest version. i can't sync to my macbook anymore. my mobile is HTC touch. also, after i press refresh button in sms reader. most of the records are deleted in the program.
pls help!!
We ran into some problems with Motorola devices. We are aware of the issues happening and will surely let you know when those are fixed. please, follow the blog posts to find out!
@Wayne -
You need to delete the driver, reload and install it again, but press "yes" every time being asked. After these actions you will start the installation process all over again. Then, if your device will ask whether to start and unknown driver, you have to press Yes every time been asked. Alternatively, only hard reset will clear all SyncMate history and you can installation process all over again, pressing "yes" every time being asked.
SyncMate works perfectly for me on my MacBook Pro with my HTC Tytn II. No problems so far. Will probably purchase full version. Previous version didn't work, current version does.
Brilliant!
Hi all,
I use a samsung i780 - when sync itunes thru syncmate.
The windows media mobile-player just play the track i chosen, and will not go further to the next track...any ideas?
Some tracks will not be converted to fit my mobile player - and some will work. Strange!
I use a macbook air with Leopard.
Just tried this out last night on my AT&T Tilt (HTC Tytn II) using a MacBook Pro running Leopard. The software did not recognise the phone as connect at first, though ActiveSync run through Win XP (through Fusion) connected and synced fine.
The trick was disabling Peer Guardian and giving the Sync Mac software permission in the Mas OS Firewall setting. Then it was able to connect and sync perfectly.
I have a MacBook Pro 2.16 GHz Intel Core 2 Duo and my Motorola Q9m will not connect to the computer via the usb cable, because of its windows mobile 6 software, even though the demo said it can connect to those kinds of phones. The phone also can not be connect via WiFi as far as I know. So far I have not been able to connect my phone to SyncMate and its really giving me a headache. I would like to buy this program if I can get it to work. Is there any other way I can connect it, or is there something I am doing wrong?
Thanks
@Ben -
the known issues with Motorola phones will be fixed in the next build. Please, follow our news to be aware of the release.
Hello,
I'm trying to run Syncmate on my Macbook 1.83ghz Dual Core to connect to my xv6800, but I cannot get past the "Connecting..." screen. The macbook notices the phone and starts up Syncmate, but I do not receive a prompt on the xv6800 to install the driver as the manual states. Any ideas?
Thanks
i have installed syncmate on my 10.5.2 macbook. When I connect my htc touch activesync start on the htc and i get a connecting popup with a usb logo on the screen. Syncmate shows the device disconnected.
@ Isaiah Henni -
You have to check the state of your firewall, so it would allow the connection. If you were able to connect before, please, delete the old driver from the device.
@Panayiotis -
You have to launch ActiveSync on your device, go to Menu – connections and check the option “when cradled”. If this option is unchecked, you will not be able to install the driver.
I'm having trouble with syncmate duplicating all my ical entries. I have the sync direction set both ways and have selected to be asked to resolve conflicts but it never identifies conflicts or asks to resolve them. It is driving me crazy having to delete 12 months of duplicate appointments each time it syncs.
Any suggestions?
This doesn't work for the HTC Touch (sprint) here is why
ActiveSync won't allow it
initial usb connection in order to INSTALL the windows mobile driver cannot happen because this software doesn't work-- it does not allow a connection between the mac and the htc touch for sprint.
the developer should remove htc touch from the list of "supported devices"
there is no way for this software to work. bottom line
@htctouchuser -
In order to be able to set the connection between your Mac and your device, please go to Programs – ActiveSync; in ActiveSync menu choose Connections and check "Synchronize all PC" and choose USB from the list.
Then, in order to make SyncMate function, please go to Settings – Connections – USB to PC and check "Enable advanced network functionality".
All of this is described in FAQ section of SyncMate's user manual. Please, refer to "Establish connection" section of user manual to make sure you do everything correctly.
Hi Vic
Any news on when the build with the Motorola fixes will be available? My Mototola Q Phone (WinMob5) cannot connect at all via USB.
I'd really love to buy your product.
Thanks!
Hi htctouchuser -
I've been using SyncMate for almost 2 months and have no connection issues. Suggest if you have used any other product to sync, go through your program files carefully and be sure to remove all traces of the previous programs. Leftover files from PocketMac prevent SyncMate from being able to load the driver.
Vic -
any new information about the folder syncing troubles? I'm looking forward to testing a new build with my HTC Touch (Sprint VOGUE)
thanks!
I have tmobile dash running windows mobile 6. I have tried to follow instructions and blogs to get it to work with my macbook pro running 10.5.02. I cannot get it to run. I have the syncmate program on the dash, however, when I plug the phone with usb, the connection box remains greyed out. Please help. Thanks, RN
I have a tmobile dash as well running windows mobile 6. My mac mini does not recognize the dash when it is connected. I used the Missing Sync before without any problems. Is there something that I am missing? I have followed the connections instructions and missing sync has been totally uninstalled from my system all with no luck of connecting with Syncmate.
Thanks.
LD
@Loni -
Please make sure that Mac firewall doesn't block the connection and PDA firewall doesn't blocks driver installation. So look through PDA and your Mac settings.
System Preferences -> Security/Sharing (Internet and Network)-> Firewall -> Allow All Incoming Connections. Check whether the option "advanced network functionality" is enabled (Start->Settings->Connections->USB to PC).
If the problem persists, please contact our support team at support@eltima.com
More ICal Problems.
Won't Sync though it shows it did.
BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Direction - Mac Mobile device
Contacts in history - 85
Add 0 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Direction - Mac Mobile device
Events in history - 68
Add 0 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 0
Add 42 contacts from MAC
AS_ADD_CONTACT error. record={
ContactID = "BA53D29B-6777-4A08-ACE6-8E466EDBF3BE";
}
AS_ADD_CONTACT error. record={
ContactID = "5ED33693-85A6-464B-893C-FED2A7558DE4";
}
AS_ADD_CONTACT error. record={
ContactID = "3E09E23F-F8E0-42A1-9A28-99C5A5E09429";
}
AS_ADD_CONTACT error. record={
ContactID = "3CAC4A1D-7981-49E4-B0AE-804D6C0EBBEA";
}
AS_ADD_CONTACT error. record={
ContactID = "980AEB27-7C07-43FA-9406-3B8E77D768A7";
}
AS_ADD_CONTACT error. record={
ContactID = "4AF882B8-CA12-48A2-8CE4-1D4BAC2042D5";
}
AS_ADD_CONTACT error. record={
ContactID = "E9910B0E-0A32-4166-877D-6888CB8D4B6A";
}
Change 0 contacts from MAC
Del 0 contacts from MAC
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 0
Add 0 events from MAC
Change 0 events from MAC
Del 0 events from MAC
Committing accepted changes...
Ended sync session.
Event 'sync' for plugin: Contacts
Event 'sync' for plugin: iCal
Event 'syncCommit' for plugin: Contacts
Event 'syncCommit' for plugin: iCal
END SYNCING
@Mack -
Please, try to reset History in iCal plugin and see if it works. If this doesn't help, please contact our support department at support@eltima.com
Hi - Running syncmate 1.4 build 1.4.0.350 with Mac 10.5 - connects ok but when syncing ical, prog says it has synced but nothing has been copied to the handset (HTC touch)...What can I do to overcome this?
Thanks
@ Ben -
Please, check all your synchronization options, check whether the options to sync all calendars is enabled. Please, reset your history and try to synchronize once again. If this doesn't help, please send your log to support@eltima.com
Does this work with osx 10.5.5 and treo 700w (verizon)? I can't get it to work.
@ Frust Rated -
Please, let us know what is wrong with SyncMate? How exactly it doesn't work? Please, describe it in details and we will try to help you.
I've got a Macbook with OSX 10.4.11.
downloaded the program, but when I click to install it nothing happens.
it does that shadwo/blink like it's about to start something/open a program, but nothing ever happens.
could you tell me what I'm missing?
last post seems to be in OCT 08. I would like to sync my Moto Q with my macbook pro :X any update?!
@ matt -
I am sorry, but SyncMate does not support Motorola devices. We are planning to integrate Motorola support in the nearest future. Please, keep updated!
I am currently trying to connect the sync mate drive on my phone (t mobile dash) to the one on my mac book. when i try to connect an error pops up on my phone saying "Error: Access Denied. Please switch security configuration on your device into APPLICATION UNLOCKED mode." but i cant figure out how to do that.
@ kurtis -
Please, let us know which SyncMate version you are using.