New SyncMate build is available for Download!

SyncMateAs can be derived from the title, new SyncMate build has arrived! :)

We have taken into consideration many of the users’ feature suggestions and have implemented them in this new build.
So, new features include:

- German localization

- New “Calls history” plugin. Ability to check incoming, outgoing and missed calls history

- Synchronization with Firefox

- Synchronization with Entourage

- Indication when device is connected

- SMS sending with delivery notification

- Ability to synchronize multiple calendars in iCal

- Ability to select single movie/song in iTunes playlists

- RTF format support for Notes/Stickies

- Names for notes are taken from contents of notes

You all are welcome to download the new SyncMate and try out its new features!

30 Comments to 'New SyncMate build is available for Download!'

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  1. Pedro said,

    Still doesn't work on my htc p3300. I'm using a macbook with Leopard. It doesn't recognize the device through ubs.

  2. Luiz Costa said,

    Hi friends,
    I tried to sync my MB (running 10.5.2) with my Treo 750v (running WM6) and It did not work right...
    I could not push my iCal appointments to the Treo...
    I got this log:

    "NSGenericException: error 5 executing 'delete from RecordIdMap where purge = 1': database is locked
    Exception occured while syncing: error 5 executing 'delete from RecordIdMap where purge = 1': database is locked"

    What can I do do to fix it?
    Thank you!

  3. Der_Hexer said,

    Ical still doesn't sync anything from mobile to mac (one way)... In addition the itunes playlist does not show up, if the default itunes-folder has been changed...
    But what bugs me most: after changing a contact on my mac and syncing to mobile (one way) sometimes this contact gets duplicated and now, after several syncs every contact is duplicated... that is not what should happen.... Any solutions or plans on fixing this?
    All this bugs have occured throughout the last 3 or 4 version (possibly since the first beta). PLEEEAASE fix at least the duplicate bug! Running on WM6.0

  4. TYTN II said,

    Hello,

    Downloaded the latest release on my Macbook Pro and connected my tytn ii. This is what the log says:
    BackService version: 0.4.1d9
    USB driver version: 0.2.3b5
    Cant connect to Pocket
    Cant connect to Pocket
    Cant connect to Pocket

    I tried to connect it via USB. The 'connect' button is greyed out (no click option). On the Mac I'm also running Windows XP, and there I can connect to my tytn ii. The usb-port is working. Any suggestions on how to solve this issue??

    Thanks in advance!

  5. Alessio Corbucci said,

    Hi,
    thanks for names for notes taken from contents of notes :-)

    but I have still another problem in synchronizing notes, even if at last I think have identified the cause: every accented letter (à è ì ò ù) written in any note on my macbook prevent that note from being synchronized correctly on my smartphone (Samsung SGH-i600 with Windows Mobile 6).... I'm from Italy so I often have to deal with accented letters....

    thanks
    alessio

  6. Vic said,

    @Luiz Costa –
    Please, try to reset your profile and then stop Mac’s synchronization service. In order to do this, please deletу the following folder along with its settings: Home directory -> library ->application support -> sync services. Just delete this folder, reboot and try to synchronize again.

    @Der_Hexer –
    In this new build you can denote in SyncMate preferences the place where your iTunes folder is.
    Please, try stopping synchronization service, just like I advised to Luiz Costa.
    As to your contacts problem. Such a thing could happen if your synchronization history is empty or your profile has been reset. In order to avoid such issues, before making any changes you have to synchronize your Mac and your device and only THEN make the changes you’d like to. SyncMate will see that this contact was changed and would not consider it the new one.

    @TYTN II –
    If you have already synchronized before, please delete the old driver’s device and reboot. Then connect again. Please, check your firewall settings.

  7. Lessard said,

    Hello,
    I'm really looking forward to using the app but I'm having trouble getting it running. When I connect my phone I get the error "Can't start driver, error 5" on my phone.

    I have reviewed previous comments and tried uninstalling removing all related files and reinstalling syncmate on my mac. I have removed all files from my phone (Blackjack2), restarted and attempted to connect but continue to receive the same message. Here is a copy of my log:
    BackService version: 0.4.1d9
    USB driver version: 0.2.3b5
    Registering the client for the first time...
    Device platform SmartPhone
    Device CpuType 2577
    Device Version 106168837
    Device OS Version 5.2
    Device ModelName SGH-i617
    Installing driver on pocket...
    Cant connect to Pocket
    Driver found. Starting...
    Cant connect to Pocket
    Device platform SmartPhone
    Device CpuType 2577
    Device Version 106168837
    Device OS Version 5.2
    Device ModelName SGH-i617
    Driver found. Starting...
    Cant connect to Pocket
    Device platform SmartPhone
    Device CpuType 2577
    Device Version 106168837
    Device OS Version 5.2
    Device ModelName SGH-i617
    Driver found. Starting...
    Cant connect to Pocket

  8. grigoris_a said,

    "Can't start the driver error 2'' i get with HTC Touch cruise

  9. Patrick said,

    @Pedro: I had to change the following thing on the Pocket PC, so that I could establish a connection: ActiveSync Modus: RNDIS-Sync-Modus (and not -> USB/Seriell-Sync-Modus). Please let me know if it will solve the problem...

  10. Joerg Knoerchen said,

    Hi,

    unfortunatley SyncMate gives me errors while syncing:

    Version von BackService: 0.4.1d9
    Version des USB-Treibers: 0.2.3b5
    Plattform des Geräts PocketPC
    CpuType des Geräts 2577
    Version des Geräts 12779781
    OS Version des Geräts 5.1
    ModelName des Geräts WIZA200
    Inkorrektes Passwort.

    Kann sich mit dem Pocket nicht verbinden
    Version des Pocket-Treibers: 1, 0, 0, 279

    BEGINNE SYNCHRONISIERUNG...
    Beginning a sync session...
    NEGOTIATING entities to push to the sync engine...
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.bookmarks.
    Bookmark für Plugin: Lesezeichen
    Lesezeichen in der History - 0
    1 Lesezeichen vom Pocket hinzufügen
    0 Lesezeichen vom Pocket ändern
    0 Lesezeichen vom Pocket löschen
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.bookmarks.
    Folder für Plugin: Lesezeichen
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    Contact für Plugin: Kontakte
    Kontakte in der History - 0
    244 Kontakte vom Pocket hinzufügen
    0 Kontakte vom Pocket ändern
    0 Kontakte vom Pocket entfernen
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    Group für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    Phone Number für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    Email Address für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    Street Address für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    Date für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    Related Name für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    URL für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.contacts.
    IM für Plugin: Kontakte
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.calendars.
    Calendar für Plugin: iCal
    Ereignis 'syncServicePush' mit der Dateneinheit: com.apple.calendars.
    Event für Plugin: iCal
    Ereignisse in der History - 0
    454 Ereignisse vom Pocket hinzufügen
    NSInvalidArgumentException: can't execute statement: 5
    (database is locked)
    SyncServices assertion failure (nil != mapping) in
    [ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:
    useLocalIdAsGlobalId:],
    /SourceCache/SyncServices2/SyncServices2-389.1/
    SyncServices/ISDRecordIdMapper.m:516
    Could not construct a local id for global id
    '72363D0D-339E-43E7-853A-69ABF4423D23'.
    Probably an underlying SQLite locking issue.
    Exception syncing: NSInvalidArgumentException, reason
    [ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:
    useLocalIdAsGlobalId:]:
    Could not construct a local id for global id
    '72363D0D-339E-43E7-853A-69ABF4423D23'.
    Probably an underlying SQLite locking issue.
    Error occurred syncing client, not saving or committing changes.
    Reverting file save...
    Ended sync session.

    SYNCHRONISIERUNG BEENDEN

    Any hints?
    I try to sync my O2 XDA Mini S in a oneway direction from mobile to my MAC...

    Cheers
    Joerg

  11. Vic said,

    @Lessard, grigoris_a -
    Please, try launching One Tier Prompt. In order to find OneTierPrompt, please follow these steps:

    for Pocket PCs:
    Start-Programs-Accessories-OneTierPrompt.

    for Smartphones:
    Start-Advanced-OneTierPrompt.

    You have to run it, and if it runs, our driver will start. If it doesn't, please try using SDA Application Unlock software to unlock your device. Then, if your device will ask whether to start and unknown driver, you have to press Yes every time been asked.

    @Joerg Knoerchen -
    It seems that your synchronization service has stopped. Please, delete the following folder along with its settings: Home directory -> library ->application support -> sync services. Just delete this folder, reboot and try to synchronize again.

  12. el_coda said,

    Dears,
    I tried to send my log to support@eltima.com. I'm having the same problems or @Joerg.
    I just tried to delete the SyncServices without any result. Eten M600+ with WM5 and MPB 10.5.2.
    MY LOG:

    BEGIN SYNCING...
    Event 'syncRefresh' for plugin: iCal
    Beginning a sync session...
    NEGOTIATING entities to push to the sync engine...
    Slow syncing entityName=com.apple.calendars.Calendar...
    Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
    Calendar...
    Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
    Slow syncing entityName=com.apple.calendars.Event...
    Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
    Event...
    Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
    Events in history - 0
    Add 306 events from Pocket
    Change 0 events from Pocket
    Del 0 events from Pocket
    Slow syncing entityName=com.apple.calendars.Recurrence...
    Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
    Recurrence...
    Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
    Slow syncing entityName=com.apple.calendars.DisplayAlarm...
    Letting the server know our honorable intention to push all records for entityName com.apple.calendars.
    DisplayAlarm...
    Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
    PUSHING changes to sync engine for entities (
    )
    MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
    PULLING changes from the sync engine...
    Event 'syncServicePull' for plugin: iCal
    Found same events on mac - 397
    Add 199 events from MAC
    NSInvalidArgumentException: can't execute statement: 5 (database is locked)
    SyncServices assertion failure (nil != mapping) in
    [ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:useLocalIdAsGlobalId:],
    /SourceCache/SyncServices2/SyncServices2-389.1/
    SyncServices/ISDRecordIdMapper.m:516
    Could not construct a local id for global id '72A67754-6128-4B35-A13A-6EF0FF8F4110'.
    Probably an underlying SQLite locking issue.
    Exception syncing: NSInvalidArgumentException, reason
    [ISDSqliteRecordIdMapper localIdConstructedFromGlobalId:useLocalIdAsGlobalId:]:
    Could not construct a local id for global id '72A67754-6128-4B35-A13A-6EF0FF8F4110'.
    Probably an underlying SQLite locking issue.
    Error occurred syncing client, not saving or committing changes. Reverting file save...
    Ended sync session.
    ISyncSession WARNING: you did not call -
    clientCommittedAcceptedChanges for pulled changes before finishing the session.
    Assuming you want to commit the ACKs.
    NSGenericException: error 5 executing 'delete from RecordIdMap
    where purge = 1': database is locked
    Exception occured while syncing: error 5 executing 'delete from RecordIdMap
    where purge = 1': database is locked

    END SYNCING

  13. el_coda said,

    One only more note. SyncMate is running well if I sync with one only calendar. Using the new multimple cals feature is giving problems

  14. dschisus said,

    Hi, doesn't work on a Treo 750v (no sim and no netlock): Can't start driver, error 2. Deinstallation, reset and new installation doesn't solve the problem. :-(

  15. el_coda said,

    Wonderful!
    New version 1.2.0.325 is working greatly also with multiple calendars!!!
    Thanks!

  16. Allen said,

    Okay that worked..Vic, I have been testing Syncmate for months..emails have been ignored and I posted what I thought was a solution here http://www.eltima.com/forum/index.php?topic=3377.0

    Why can't syncmate install like all other windows mobile programs without having to worry about SDA unlocking?

  17. Allen said,

    I have held off on purchasing syncmate until it can actually work reliably more than a few days without "Can't start driver, error 2" or "Cannot connect to pocket"

    I have run SDA unlock and it tells me my device is unlocked..so now what?

    If Syncmate can never run on the Treo 750v after it has been unlocked by SDA please advise and I'll quit wasting my time

  18. Vic said,

    @dschisus and -
    Please, try launching One Tier Prompt. In order to find OneTierPrompt, please follow these steps:

    for Pocket PCs:
    Start-Programs-Accessories-OneTierPrompt.

    for Smartphones:
    Start-Advanced-OneTierPrompt.

    You have to run it, and if it runs, our driver will start. If it doesn't, please try using SDA Application Unlock software to unlock your device. Then, if your device will ask whether to start and unknown driver, you have to press "Yes" every time been asked.

    If this will not help, it means that your device is locked on a higher level, by your cellular service provider.

    @Allen -
    If you are sure that your device is unlocked, and still, you receive the same error, it means that when you started the driver once, your pressed "no" when the driver wanted to launch. Your device seemed to remember this setting. You need to delete the driver, reload and install it again, but press "yes" every time being asked. After these actions you will start the installation process all over again. Then, if your device will ask whether to start and unknown driver, you have to press Yes every time been asked. Alternatively, only hard reset will clear all SyncMate history and you can installation process all over again, but again, pressing "yes" every time being asked.

    @el_coda -
    We are glad SyncMate works for you! Enjoy using our software.

  19. Barrett said,

    Hi Helen.

    I downloaded SyncMate, and it works ok with a Blackjack i607.
    However, with the Motorola Q9c, *nothing* happens. I plug in the phone via USB, and *nothing* happens in the access log.

    I manually put the driver on the Q9c, but it seems that the Q9c doesn't trigger SyncMate's USB connect detection.

    Help!

  20. Wayne said,

    hihi. thanks for ur work. but since i download the newest version. i can't sync to my macbook anymore. my mobile is HTC touch. also, after i press refresh button in sms reader. most of the records are deleted in the program.

    pls help!!

  21. Vic said,

    We ran into some problems with Motorola devices. We are aware of the issues happening and will surely let you know when those are fixed. please, follow the blog posts to find out!

  22. Vic said,

    @Wayne -
    You need to delete the driver, reload and install it again, but press "yes" every time being asked. After these actions you will start the installation process all over again. Then, if your device will ask whether to start and unknown driver, you have to press Yes every time been asked. Alternatively, only hard reset will clear all SyncMate history and you can installation process all over again, pressing "yes" every time being asked.

  23. Jim Allen said,

    SyncMate works perfectly for me on my MacBook Pro with my HTC Tytn II. No problems so far. Will probably purchase full version. Previous version didn't work, current version does.
    Brilliant!

  24. Martin said,

    Hi all,

    I use a samsung i780 - when sync itunes thru syncmate.
    The windows media mobile-player just play the track i chosen, and will not go further to the next track...any ideas?

    Some tracks will not be converted to fit my mobile player - and some will work. Strange!

    I use a macbook air with Leopard.

  25. Tilt said,

    Just tried this out last night on my AT&T Tilt (HTC Tytn II) using a MacBook Pro running Leopard. The software did not recognise the phone as connect at first, though ActiveSync run through Win XP (through Fusion) connected and synced fine.

    The trick was disabling Peer Guardian and giving the Sync Mac software permission in the Mas OS Firewall setting. Then it was able to connect and sync perfectly.

  26. Ben said,

    I have a MacBook Pro 2.16 GHz Intel Core 2 Duo and my Motorola Q9m will not connect to the computer via the usb cable, because of its windows mobile 6 software, even though the demo said it can connect to those kinds of phones. The phone also can not be connect via WiFi as far as I know. So far I have not been able to connect my phone to SyncMate and its really giving me a headache. I would like to buy this program if I can get it to work. Is there any other way I can connect it, or is there something I am doing wrong?

    Thanks

  27. Vic said,

    @Ben -
    the known issues with Motorola phones will be fixed in the next build. Please, follow our news to be aware of the release.

  28. Isaiah Henni said,

    Hello,
    I'm trying to run Syncmate on my Macbook 1.83ghz Dual Core to connect to my xv6800, but I cannot get past the "Connecting..." screen. The macbook notices the phone and starts up Syncmate, but I do not receive a prompt on the xv6800 to install the driver as the manual states. Any ideas?
    Thanks

  29. Panayiotis said,

    i have installed syncmate on my 10.5.2 macbook. When I connect my htc touch activesync start on the htc and i get a connecting popup with a usb logo on the screen. Syncmate shows the device disconnected.

  30. Vic said,

    @ Isaiah Henni -
    You have to check the state of your firewall, so it would allow the connection. If you were able to connect before, please, delete the old driver from the device.

    @Panayiotis -
    You have to launch ActiveSync on your device, go to Menu – connections and check the option “when cradled”. If this option is unchecked, you will not be able to install the driver.

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