Comments on: Fresh News from SyncMate Team!

By: Benno

Benno — Thu, 28 Aug 2008 21:06:20 +0000

sorry, need to correct my own post --> mounting worked after I plugged the usb cable out and then back in again.

Still it's strange, since Finder shows it as PocketPC folder in the Finder window, but it won't show the device in the left pane under 'Devices'...

By: Benno

Benno — Thu, 28 Aug 2008 20:53:33 +0000

Hi,

I run a MacBook Pro (10.5.4) and have a WM6 mobile device from HTC (P3470 - Pharo). I downloaded the latest version of SyncMate (1.4.0.356) and hoped that I could mount my windows mobile device, but it doesn't work. Though a Finder window opens after pressing the 'Mount Disk' button, the mobile phone won't show up in Finder...

Can you help me with this?

by the way: I controlled the settings on my smartphone and the advanced whatever function for USB PC connections is checked

By: Vic

Vic — Fri, 01 Aug 2008 11:35:13 +0000

@ May -
In order to help you solve the problem we need to know more details. Please, drop an e-mail to support@eltima.com and let us know which SyncMate build you are using, which sync options you are using, whether you have Entourage installed and with how many computers you are synchronizing your device. Please, don't leave the subject of the e-mail blank.

By: May

May — Thu, 31 Jul 2008 02:11:44 +0000

hey vic... i just realized that everything is duplicated... my contacts AND my appointments each time i sync. pls help me, i appreciate it!

By: May

May — Wed, 30 Jul 2008 19:48:56 +0000

Hi Vic,

I just got a HTC Touch Diamond and have been trying to sync my iCal and contacts with my phone. it worked very well the first time I tried to sync things, but when I tried to sync a second time with new appointments added on the calendar on my phone, I started to experience problems.

Now, whenever I sync the device with my mac, the same appointment gets repeated each time I sync the devices. Meaning, the same appointment comes out more than once on my phone, though it remains the same on my iCal.

What could be the problem? Thank you very much.

By: Vic

Vic — Mon, 28 Jul 2008 12:02:47 +0000

@ el_coda -
Please, hang on a couple of days :) New SyncMate release is coming this week!

By: el_coda

el_coda — Mon, 28 Jul 2008 11:41:08 +0000

Hi Vic,
do you know when the next release will be available?
I'm stuck on:

Exception syncing: NSInvalidArgumentException, reason *** -[NSCFString stringByAppendingString:]: nil argument

as Nik.B, with my Eten m600+ (unusable from 1 month).
Many thanks

By: Vic

Vic — Thu, 24 Jul 2008 11:21:47 +0000

@ Nik.B. -
Please, stay tuned to our updates - this issue will be fixed in the next release of SyncMate.

By: Nik.B.

Nik.B. — Wed, 23 Jul 2008 14:05:38 +0000

always the same problem:
Build 1.3.0.339
BackService version: 0.4.2b17
USB driver version: 0.2.4b9
Device platform PocketPC
Device CpuType 2577
Device Version 106168837
Device OS Version 5.2
Device ModelName ELF010050
Handshake error.

Pocket driver version: 1, 0, 0, 285
Device platform PocketPC
Device CpuType 2577
Device Version 106168837
Device OS Version 5.2
Device ModelName ELF010050
AS_CHECKINET error

BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Direction - Mac Mobile device
Contacts in history - 0
Add 254 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Direction - Mac Mobile device
Exception syncing: NSInvalidArgumentException, reason *** -[NSCFString stringByAppendingString:]: nil argument
Error occurred syncing client, not saving or committing changes. Reverting file save...
Ended sync session.

END SYNCING

i can't syncronize contacts and calendar...why?
thanks for support

By: mandy

mandy — Thu, 10 Jul 2008 17:44:12 +0000

hi, i'm currently using a htc touch cruise. After i installed syncmate, my device doesn't prompt me to install that .cab file. Where can i download that .cab file? My macbook can't sync with my device at all... pls kindly advice, thks. I'm using the latest beta version with tiger os by the way.

By: Richard

Richard — Mon, 07 Jul 2008 01:49:13 +0000

I read that task/to do syncing is on the way, can you guys gives us a hint on when that might be ready.

I have read so many great things about this products, and I was about to load it when I realized that the task/to do's don't sync. That is my primary for my PDA. I use GTD tools on my mac which sync with iCal, and I need to get those To Do's/Task on my PDA.

By: Vic

Vic — Fri, 27 Jun 2008 09:29:47 +0000

@Patrick -
I assume it should work ok but you should certainly test yourself to make sure.
Don't hesitate to download this completely freeware application and try it yourself:
http://www.eltima.com/download/EltimaSyncMate.dmg

If your device will work fine with SyncMate, please let us know by sending your action log to beta@eltima.com or support@eltima.com and get a free license in return.

By: Patrick

Patrick — Wed, 25 Jun 2008 18:03:38 +0000

My girlfriend is switching from Windows to a Mac soon when she gets her new computer, so I was wondering if SyncMate is compatible with the Samsung BlackJack II.

Thanks!

By: Mark

Mark — Mon, 23 Jun 2008 02:12:24 +0000

@Vic-
Thank you for the quick response. As I believe customer service is reflective of the product, I know that Sync Mate will be top notch for the Moto Q. I will be sure to check periodically for news.

By: Nate B

Nate B — Sat, 21 Jun 2008 04:07:16 +0000

A most excellent bit of software. I am waiting to upgrade to the expert edition the minute there's some sort of To-Do/Task management - it's all I need!