Comments on: Welcome New Enhanced Folx!

By: Alex Taylor

Alex Taylor — Mon, 01 Feb 2010 10:30:08 +0000

@ Erick -
We are ready to investigate the issue that you’ve encountered. Please, provide us with the following information so that we may take a closer look at the current issue:
1. URL for the file which causes this issue at your computer.
2. Folx download log for this download. For more information about Folx downloads log, please, visit: http://wiki.eltima.com/knowledge-base/folx/copy-log.html

By: Erick

Erick — Sun, 31 Jan 2010 15:56:50 +0000

There’s something that makes me feels annoyed.

If I have multiple files to be downloaded, somehow at certain point (varies) it stopped downloading, I need to restart the application to make itu download again (sometimes I need to download all over again, it just won’t start). Is this a bug or only me?

I’m using Snow Leopard 10.6.2

By: Alex Taylor

Alex Taylor — Thu, 24 Dec 2009 08:28:57 +0000

@ Joe Reiter –
Thanks, our Support Team will reply you soon. Merry Christmas!:)

By: Joe Reiter

Joe Reiter — Thu, 24 Dec 2009 08:05:23 +0000

I emailed the logs to support@eltima.com. Sorry for the late reply.

By: Andre

Andre — Mon, 21 Dec 2009 14:10:14 +0000

Would be nice to have the feature to be able to copy multiple links and Folx could catch them all, this was a feature I really liked with flashget on the PC.All you had to do was highlight the links and right click and select copy, flashget would then pop up and add all the links. I hope in the future folx will be able to do this.

By: Alex Taylor

Alex Taylor — Mon, 21 Dec 2009 09:51:57 +0000

@ Joe Reiter -
Please, try to download this file via a different browser (i.e. Firefox 3.5) with Folx and let us know the results.

If Folx catches the download from Firefox but this download will not be processed correctly, it would be helpful for us if you perform the following:

1. Install LiveHTTPHeaders add-on in Firefox for viewing HTTP requests.

2. Reproduce the issue that you’ve encountered in Firefox and send us the log from httplive.

Thank you.

By: Joe Reiter

Joe Reiter — Mon, 14 Dec 2009 17:14:24 +0000

yes, i have been trying the authentication information. one such file is https:// www. edline.net/ files/302cf8740032f2943745a49013852ec4/marloweraleighperiod6.pptx
when clicked in safari the new download box pops up and i click the authenticated user, input my information and hit add. i have also tried adding it directly in Folx. The file does not download. sometimes it says resumable error but resuming the download still does not download the file.

By: Alex Taylor

Alex Taylor — Mon, 14 Dec 2009 11:06:41 +0000

@ Joe Reiter -
Please, specify whether you enter your authentication information (login/password) in “New download task” dialog in Folx when you add a download from https: //www.edline.net/ ?

By: Joe Reiter

Joe Reiter — Sun, 13 Dec 2009 19:48:43 +0000

One thing that i just notice:
the link to my classes is https: //www.edline.net/ pages/GHS/ Classes/ 498OA_01
because it is using https for secure connections is it even possible to catch the download because the password would be encrypted (unless i am mistaken in my information which i very might be). Just wanted to share all the information i have with you guys.

By: Alex Taylor

Alex Taylor — Tue, 08 Dec 2009 14:58:44 +0000

@ Joe Reiter –
We will investigate the issue that you’ve encountered and as soon as we find out why it occurs, we will fix it.

By: Joe Reiter

Joe Reiter — Tue, 01 Dec 2009 20:34:01 +0000

[14:27:23.708] Thread main : task started
[14:27:23.775] Thread main : thread 1 started
[14:27:23.775] Thread 0 : thread started
[14:27:23.847] Thread 0 : connecting
[14:27:23.917] Thread 0 : http://www.edline.net:443
[14:27:24.155] Thread 0 : http://www.edline.net:443
[14:27:24.185] Thread 0 : GET /files/eb129b2716d0f0c23745a49013852ec4/hamletact5sq.doc HTTP/1.1

Thread 0 : User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en) AppleWebKit/522.15.5 (KHTML, like Gecko) Version/3.03 Safari/522.15.5

Thread 0 : Host: http://www.edline.net

Thread 0 : Pragma: no-cache

Thread 0 : Accept: */*

Thread 0 : Connection: close

Thread 0 : Cache-Control: no-cache

Thread 0 : Authorization: Basic amxyOTI6U1NWZWdldGE5

Thread 0 : Referer: https://www.edline.net/files/eb129b2716d0f0c23745a49013852ec4/

[14:27:24.257] Thread 0 : HTTP/1.1 302 Moved Temporarily

Thread 0 : Date: Tue, 01 Dec 2009 20:27:24 GMT

Thread 0 : Set-Cookie: JSESSIONID=2BF009A9A4F61DB0BD2823A681A6BA81; Path=/

Thread 0 : Location: https://www.edline.net/Index.page

Thread 0 : Content-Type: text/html; charset=ISO-8859-1

Thread 0 : Content-Length: 0

Thread 0 : Cache-Control: max-age=0

Thread 0 : Expires: Thu, 03 Dec 2009 20:27:24 GMT

Thread 0 : Set-Cookie: route=route.01; Path=/

Thread 0 : Vary: Accept-Encoding

Thread 0 : Connection: close

Thread 0 : Set-Cookie: BIGipServerprod_pool=1992861888.20480.0000; path=/
[14:27:24.304] Thread 0 : socket closed
[14:27:24.353] Thread 0 : connecting
[14:27:24.386] Thread 0 : http://www.edline.net:443
[14:27:24.601] Thread 0 : http://www.edline.net:443
[14:27:24.636] Thread 0 : GET /Index.page HTTP/1.1

Thread 0 : User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en) AppleWebKit/522.15.5 (KHTML, like Gecko) Version/3.03 Safari/522.15.5

Thread 0 : Host: http://www.edline.net

Thread 0 : Pragma: no-cache

Thread 0 : Accept: */*

Thread 0 : Connection: close

Thread 0 : Cache-Control: no-cache

Thread 0 : Authorization: Basic amxyOTI6U1NWZWdldGE5

Thread 0 : Referer: https://www.edline.net/

[14:27:24.719] Thread 0 : socket closed
[14:27:24.754] Thread 0 : thread completed
[14:27:24.805] Thread main : thread 1 completed
[14:27:24.805] Thread 0 : resumable error (receiving error)
[14:27:24.805] Thread main : resumable error (receiving error)

(sorry for the long post)

This is the log for using the authenticated user when downloading files from edline. Using Safari 4 and right clicking a link > save file as works perfectly.

By: Alex Taylor

Alex Taylor — Mon, 30 Nov 2009 11:40:53 +0000

@ Chaitanya -
Please, provide us with the download links that Folx fails to catch from your browser for investigation.

By: Chaitanya

Chaitanya — Sun, 29 Nov 2009 16:21:07 +0000

Hi,

Unable to catch download links from a few sites, I’m using firefox. Is there any issue with it ? Downloaded it today :) The interface is pretty neat.

Suggestion: An option could be added such that we can make the status window transparent/translucent and also a provision to tweak the degree of translucence.

Just a cosmetic suggestion.. hope it helps.

Regards,

By: Alex Taylor

Alex Taylor — Wed, 25 Nov 2009 12:32:22 +0000

@ Joe Reiter -
1. chat sound (pop.mp3) keeps getting grabbed by Folx

Please, disable Folx plug-in while chatting in Facebook: http://wiki.eltima.com/knowledge-base/folx/disable-plugin.html

2. popular school site edline.net when i log in a try to download a file it downloads an index.html instead of the actual file

This website requires authentication. When downloading from this website please, tick “Authorized access” and enter your name and password in “New Download Task” window: http://wiki.eltima.com/user-guides/downloader-macos/add-new-task.html

If you still fail to download this file correctly with Folx, please, open resulting HTML file and see what it says. Most likely it contains a description of the error occurred. Please, let us know this information.

As an option, please, try to download this file with your browser and see if the file is downloaded correctly.

By: Alex Taylor

Alex Taylor — Wed, 25 Nov 2009 08:14:45 +0000

@ Mark Jackson -
Mark, you can send your screenshot at support@eltima.com.